D shop is Korea’s most famous household variety company, operating more than 1,000 stores nationwide. D shop is introducing a new type of distribution channel to the world based on its own product development technology.
D shop was able to reduce costs through direct transactions with partners and simplified design, removal of unnecessary overheads, bulk purchases, and operation of the nation’s largest automated distribution center.

01 Background

D shop operates a state-of-the-art automated hub logistics center located in Namsa-myeon, Yongin-si, and two core logistics infrastructure centers that supplies products ordered from stores across the country every day. It boasts 3,000 pallets/day stock and 100,000 boxes/day output, with an average of 800 transports to the store.

As they have a total of 30,000 different products per store and more than 1,000 stores in key commercial areas across the country, accurate products logistics, delivery and production tailored to their inventory status are the key components. Currently, about 10 stores are newly opened every month. A more systematic and thorough warehouse management is needed to match the growth of the company. So it was necessary to introduce a remote control solution that can identify the management status and monitor the arrival and departure status at the distribution center.

02 Usage

Would it be possible to check the entry/inventory at each store with remote control and monitor at a glance whether the required stock is in the warehouse of the distribution center and when it is delivered?
What if 1,000 stores nationwide could remotely connect to the data server of the hub distribution center to check the inventory and delivery status?
What if the headquarters could remotely monitor the inventory status and incoming/outgoing status of the state-of-the-art automated hub logistics center?

D shop actually manages 30,000 SKUs with RemoteView, a remote control solution.
With RemoteView, it is possible to check the inventory level by remotely connecting to the logistics hub center and data server at stores across the country.

03 Results

The management method commonly used in warehouses or distribution centers is based on barcode systems.
This method does not require special knowledge and it received input signals through a barcode reader and accumulates information in a database.
However, in the case of the barcode system, it was not possible to grasp the input/output status of the warehouse at the branch office in real time, and there was the inconvenience of having to go through a separate verification process for items whose prices fluctuate depending on the time of arrival/delivery/sale. In particular, the inventory of the logistics center has limited access rights as it has a direct impact on the company’s sales.

By introducing the remote control solution RemoteView and setting the right to access information for each store manager, concerns about security was satisfied in accordance to the company policy.
In particular, after the introduction of RemoteView, they were able to remotely access the logistics center database from about 1,000 stores across the country as needed to check the status of logistics in real time and check whether the required items are in stock improving on efficiency.