Korea’s most iconic medical facility – S Hospital
Customer Success story “RemoteView is accompanying the S Hospital’s treatment, research, education.”
S Hospital, which lays a scientific foundation by conducting prospective and progressive clinical and basic researches with numerous medical staff, and providing support for the latest medical knowledge and medical technology, it is Korea’s most iconic hospital that leads growth and change.
Most of the patients feel something wrong with their body when they visit the hospital for an examination feeling sensitive and nervious.
After patients are examined (most of them proceed with the examination after fasting), the waiting period outside the doctor’s examination room is continued until the image film was delivered, causing not only the patients but also the medical staff to feel exhausted.
After imaging, to shorten the delivery time of medical images to the reading room and then to the staff’s examination room, a solution was needed to remotely check the captured images directly in the medical staff’s examination room. In addition, it was urgent to introduce a remote control solution that allows the hospital’s computer administrator to respond to a batch software patch or failure of imaging medical devices.
In an emergency situation where patients are transferred from other hospitals, elderly care facilities, and prisons, it is often impossible to wait for the image to be analyzed.
In addition, since visiting patients are also screened using medical imaging equipment after fasting, shortening the image reading time was more urgent than anything else in order to control the condition of the patients.
Therefore, for quick diagnosis and treatment, we introduced RemoteView, a remote control solution so that high-resolution images of the reading room can be checked directly and remotely in the medical room in real time.
After the introduction of remote control solution RemoteView, prejudice against telemedicine disappeared.
Previously, it was common to think that telemedicine as a medical practice required complex devices or it would be based on software that only engineers could use.
Telemedicine using remote control RemoteView significantly reduced the waiting time for test results for emergency patients by enabling remote connection to data in the image reading room through remote screen sharing, as long as there is a PC in the examination room.
In addition, high blood pressure and diabetes patients needs frequent check up of blood pressure and blood sugar levels. We are able to support them by monitoring this and gathering information remotely using RemoteView.