Seoul S University
Customer Success story
“ RemoteView is accompanying S University to build
a smart innovation education ecosystem. ”
S University created a global standard education system by building a smart innovative education ecosystem for a ‘new challenge towards the top’ while all members share ‘the value of old novelty’ and serves as a hub for convergence research and education in the leading future values.
“In order to leap forward as a global hub university for knowledge and talent networks, S University is setting a strategic task to establish an educational innovation (GPS education and learning system linked to aptitude, ability, and passion). In particular, it was a big challenge to establish a system for strengthening the connection between campuses and academic disciplines at S University, which is divided into humanities/natural science campuses (total of 627,025m²).
S University’s Ministry of Information and Communication (MIC) has decided to introduce a remote control solution for efficient management of computer classrooms and administrative office PCs.”
“The administrative institutions of S University are divided into the university headquarters, humanities and social sciences, natural sciences, administrative offices, and other institutions.
Under the headquarters of 5 administrative agencies, at least 3 to 7 dept.s are operating the administration of university affairs. In addition, the Office of Information and Communication (Computing Management Office) of S University uses the remote control solution RemoteView to manage PCs scattered in a total of 200 places including computer lecture rooms under each dept./faculty on campus.
After installing the RemoteView agent program on all scattered PCs, the person in charge of the MIC remotely controls and manages them collectively, so there is no need to visit the computers in the administration and depts to manage one by one. RemoteView allowed them to efficiently manage the university’s IT assets, from batch update of all PCs to deletion of unnecessary installation programs.”
The main business contents of the MIC of S University are computer network installation/operation, information system operation and program development, PC room management operation, Internet groupware and virtual education technical support and management.
The MIC, which is in charge of the establishment and promotion of informatization planning, support for educational research activities, and information processing of academic/administrative affairs, is responsible for collectively managing PCs in computer classrooms scattered around 200 places and PCs in administrative dept.s. To build the system, a remote control solution RemoteView was introduced.
After the introduction of RemoteView, when the system inspection is requested, it was possible to remotely access all the PCs in S University at specific time and process them from system inspection to security patch all at once. In addition, since group management is divided into three layers, it was possible to systematically check the system by dividing the groups into administrative institutions – affiliated educational institutions – affiliated research institutions and remote control processing for each group. Through the introduction of RemoteView, time and cost savings, as well as university IT asset management, could be solved remotely.