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New feature (Monitor lock)

Protect privacy by locking the Remote PC Screen.

Prevent exposing sensitive information to other users by hiding the remote computer’s screen with Screen lock option.

Screen lock offers 3 methods
to protect the remote PC’s screen.

Power off method
Turns OFF the display power.

Black layer method
Covers the screen with S/W.

Signal block method
Blocks the video signal to the display.

NEWPower off method

What is ‘Power off’ method?
Control and lock the monitor by powering it off through Rsupport RemoteView Agent.
Supported
Windows Vista, Windows 7, 8, 8.1, 10 and server prod. (laptop excluded).
  1. Rsupport
    RemoteView
    Agent
  2. Monitor
    power
    control
  3. Power off

NEWBlack layer method

What is ‘Black layer’ method?
Adds a black layer on the top most screen layer covering it completely.
Supported
Windows XP sp3+, Windows Vista, Windows7, 8, 8.1, 10 and server prod.
  1. Rsupport
    RemoteView
    Agent
  2. Apply
    Black Layer
  3. Black Layer
Monitor Black Layer. 1) Top Most Black Layer. 2) Application Layer. 3) Hardware Layer

Signal block method

What is ‘Signal block’ method?
Blocks the video signal being sent from PC to the display using Rsupport Monitor Driver.
Supported
Most Windows OS and server prod.
  1. Video
    Driver
  2. Rsupport
    Monitor Driver
  3. Signal
    block
  4. Video signal blocked

Specification by method

  Signal block NEW Power off NEW Black layer
Type OS Driver OS Driver S/W
Supported OS Windows 7 ~ Windows 10 Windows 7 ~ Windows 10 Windows 7 ~ Windows 10
Supported device All H/W Desktop PC All H/W
Version Ver. 6.0.11 (2018.07.17) Ver. 6.0.12 (2019.04.23) Ver. 6.0.12 (2019.04.23)

Set the screen lock using the configuration wizard

Step 01Setting up the locking method

From Settings Right-click the RemoteView Agent icon located in the system tray (usually located next to the clock at the bottom right of the screen), and select Settings -> Security -> Screen Lock -> select the desired method.
Press Apply after testing the option through the wizard.
From Agent install Set the lock method at the end of the installation.
Run the test and press Apply to complete.

Step 02Setting up using configuration wizard