{"id":14343,"date":"2021-04-08T10:22:04","date_gmt":"2021-04-08T01:22:04","guid":{"rendered":"https:\/\/content.rview.com\/en\/?page_id=14343"},"modified":"2025-04-23T22:18:45","modified_gmt":"2025-04-24T02:18:45","slug":"faq-ie64bit","status":"publish","type":"page","link":"https:\/\/content.rview.com\/en\/faq-ie64bit\/","title":{"rendered":"Is RemoteView compatible with Internet Explorer 64bit?"},"content":{"rendered":"
\r\n
\r\n
\r\n
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Currently, RemoteView service is not available for Internet Explorer 64bit due to compatibility with its security.<\/h1>\r\n

Please, use Internet Explorer 32 bit<\/strong> instead or any other compatible browser.<\/p>\r\n

\r\n \u2299 To launch IE 32 bit<\/strong>
\r\n Start -> Program -> Run “Internet Explorer”\r\n <\/p>\r\n

\"\"<\/p>\r\n

\r\n If you cannot still connect to RemoteView, check below.

\r\n\r\n Because IE 64bit browser (included IE10) does not support ActiveX, you have to operate it in 32-bit mode.
\r\n To do this, press Win + R -> enter \u2018regedit.exe\u2019, and then delete the \u2018TabProcGrowth\u2019

\r\n\r\n 1. HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerMain
\r\n 2. HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerMain\r\n <\/p>\r\n

\"\"<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"Currently, RemoteView service is not available for Internet Explorer 64bit due to compatibility with its security. Please, use Internet Explorer 32 bit instead or any other compatible browser. \u2299 To launch IE 32 bit Start -> Program -> Run “Internet Explorer” If you cannot still connect to RemoteView, check below. Because IE 64bit browser (included IE10) does not support ActiveX, you have to operate it in 32-bit mode. To do this, press Win + R -> enter \u2018regedit.exe\u2019, and then delete the \u2018TabProcGrowth\u2019 1. HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerMain 2. 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