FAQ

Frequently asked questions about the Mobile Remote Control

By installing the RemoteView Agent app on an Android device, users can connect and control it from PC / Android / iOS devices anytime, anywhere.

A. Installing the Agent on the Android device to be controlled.
1) From the Android device to be controlled, download and install the RemoteView Agent app.
2) Launch and login to RemoteView Agent app.
3) Follow the on-screen instruction to complete the installation.

B. Controlling the Android device
1) On the device to control the Android device, download and install the RemoteView Viewer app.
2) Log in, select the device to control and choose Remote Control.
3) You are now connected and start controlling the Android device.

RemoteView is available for the following version of Android and iOS.

?Viewer?
– Android 4.1.2 or later
– iOS 6.0 or later

?Agent?
– Android 4.4.2 or later

Follow the instruction below to install the Agent app on an Android device.

1. Go to the Play Store, search for “RemoteView Agent”, install and open it.
2. Log in and follow the on-screen instruction to complete the configuration.
3. Once the configuration is completed, the device’s icon will be shown in the list of available devices.

Mobile to mobile remote control is available on Enterprise version only.
If you currently have Standard version, please upgrade to Enterprise version (login to RemoteView and go to SETTINGS to find the upgrade option).